PRIVACY POLICY



1. Purpose of this Privacy Policy Statement

Binghatti Holding Ltd. and its affiliates and subsidiaries referred as (the Binghatti Group, we or us) respects the privacy of its customers and is committed to keeping customers' personal information and other data confidential and secure. This Privacy Policy Statement aims to give you information on how we collect and process your personal information (Personal Data).

It is important that you read this Privacy Policy Statement together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data.

The Binghatti Group is registered in the Dubai International Financial Centre (DIFC). This Privacy Policy Statement confirms that the Binghatti Group agrees to protect its customers' Personal Data by complying with the DIFC Data Protection Law and other relevant rules and regulations of the DIFC.

2. Collection of Personal Data

This Privacy Policy Statement sets out the basis on which any information, including any Personal Data, we collect from you, or you provide to us, will be processed by the Binghatti Group. Each time you access or use our services, website, apps or otherwise provide us with information, by doing so you are accepting and, where possible, consenting to the practices described in this Privacy Policy Statement.

From time to time, the Binghatti Group may receive customers' personal information via the various channels through which customers communicate with us, including through: use or access of our websites and other web-based products, information or services; third-party social media networks; telephone, e-mail, text messaging services, chat bots, or any other digital or electronic form or communication.

2.1 Biometric Authentication (Face ID)

We use Apple Face ID solely to authenticate the user and unlock access to the app. We do not collect, store, or transmit any biometric information, facial images, or face templates. Authentication is performed by iOS on the user's device, and the app receives only a success/failure result.

We do not share biometric information with third parties, and we do not retain any biometric data.

3. Protection of Customers' Personal Data

The Binghatti Group maintains strict security standards and procedures for the purpose of protecting customers' Personal Data. When accessing the Binghatti Group's services, customers must go through verification and authorization process to confirm each customer's identity through our identity verification Process.

We make every effort to ensure that your Personal Data is secure on our systems. The Binghatti Group has staff dedicated to maintaining our data protection and security policies, periodically reviewing them and making sure that our employees are aware of our data protection and security practices.

4. Contact Us

If you have any questions, comments and requests related to this Privacy Policy Statement, or if you have any complaints related to how the Binghatti Group processes your Personal Data, please contact the Data Protection Officer at email: